Workplace & Internal Investigations
GSIC provides independent workplace investigations in WA and nationally for organisations that need clarity, discretion and defensible outcomes. We support local government, mining operations and regulated organisations where procedural integrity, confidentiality and clear reporting are critical.
Each matter is approached objectively. As a result, organisations receive clear findings that support confident and informed decision-making. If you are unsure how the process works, you can read more about what a workplace investigation involves.
Independent workplace investigations for regulated organisations
Workplace matters often carry legal, operational and reputational risk. For that reason, engaging an external workplace investigator helps maintain impartiality, strengthen confidence in the process and reduce the risk of procedural error. GSIC conducts investigations professionally while maintaining a clear focus on fairness and evidence.
When an external investigation is useful
An external investigation is appropriate when independence is essential, when senior staff are involved, or when findings must stand up to scrutiny. In addition, it helps where internal capacity is limited or where trust in the process needs to be reinforced.
GSIC works directly with executives, HR teams and governance bodies to define scope, gather relevant material, conduct interviews and present findings in a clear, structured format.
Scope of investigations
Services can be tailored to the nature of the matter, the organisation’s framework and the level of reporting required. For example:
- Workplace conduct and misconduct matters
- Bullying and harassment investigations
- Governance and integrity reviews
- Fact-finding inquiries
- Whistleblower and protected disclosure matters
- Preparation of evidence and investigation reports for further action
How GSIC approaches workplace investigations
Independent and impartial
GSIC operates independently of internal management structures. Therefore, the process remains fair, objective and free from internal bias. This independence is particularly important when credibility and trust must be established early.
Procedural integrity
GSIC conducts investigations in line with relevant procedural principles and workplace obligations. As a result, evidence is assessed carefully, findings are explained clearly and reports support sound organisational decisions. You can also explore what procedural fairness in workplace investigations involves.
Discretion and confidentiality
Workplace matters are often sensitive. For that reason, GSIC manages each investigation with strict confidentiality, professional communication and a clear awareness of organisational impact.
Clear reporting and defensible outcomes
Clients receive evidence-based findings in a clear and practical format. Consequently, decision-makers can understand what was alleged, what evidence was considered and how conclusions were reached.
What is a workplace investigation?
A workplace investigation is a structured process used to examine allegations, gather evidence and reach findings based on that material. In practice, it allows organisations to respond to concerns fairly, consistently and with a clear record of decision-making. Timeframes can vary depending on the matter, and you can read more about how long workplace investigations take.
In WA, external workplace investigations are particularly valuable when matters are sensitive, involve senior personnel or require a high level of procedural confidence.
Frequently asked questions
When should an organisation use an external investigator?
An external investigator is useful when impartiality is required, when conflicts of interest exist or when the matter involves senior personnel. In addition, organisations often engage external support to ensure the process is independent and defensible.
What types of matters can GSIC investigate?
GSIC investigates workplace misconduct, bullying and harassment, governance concerns, integrity matters and whistleblower-related issues, depending on organisational requirements.
Do you only provide workplace investigations in WA?
No. While GSIC is based in WA, services are also provided nationally where required.
Will the investigation process remain confidential?
Confidentiality remains a core part of every investigation. However, where procedural fairness requires information to be shared, GSIC manages this carefully and appropriately.
Confidential enquiries
If your organisation requires an independent workplace investigation, GSIC can assist. Contact us for a discreet discussion to define scope and determine the appropriate next step.
Workplace investigations should also align with relevant obligations and guidance. For example, the Fair Work Ombudsman provides general information on workplace rights and processes.